Right Click is Robert Sparks
New England born, raised in the great state of Texas, and served as a Communications Specialist in the United States Air Force where I was honorably discharged in Charleston, SC. In 1987 I embarked on a life as an entrepreneur. Thank you to my mentors, Coach Gil “Buddy” Morris, SSgt Ella Hamlin, David Walters, Richard Cooper, and Ken Craig. In the early 2000’s, I decided to go technical after a rewarding career in both the sales and finance world. Since then I have serviced thousands of clients and supported their information technology needs in a very wide variety of areas. Using Proverbs 22 as my business foundation, I have been blessed with a steady stream of customers and referrals. After sixteen years of automotive experience, eight years of finance, and twenty years of I.T. support, I am ready for the next and final career. In my next career, I want it to be the big give back with a focus on creativity, sustainability, and the betterment of all people by utilizing my talents and skill sets.
The foundation of Right Click Tech and Tactical is service, encompassing Remote Control Service, On-Site Commercial Service, Residential / Home Business and Drop off Service. It does not matter if it is an Apple, Microsoft, or Chrome operating system, I service all of them.
You should also know that most manufacturers are just assemblers, meaning that they use the same parts as everyone else, just to their specification and design. I see the brand as just that, just a brand.
Programs or applications are also a shared product among manufacturers. Word, Excel, Safari, Chrome, Edge, and so on do not belong to the brand of your computer, but are licensed to them and to you. When these programs fail to function properly, you feel the pain and might seek help.
Networking is the connectivity between you, your printers, the internet, and so on. This process is done in layers. When one or more of these layers fail it is almost always a software issue, although it can be hardware. Discerning the difference quickly is a good start to the resolution. After that it can be corruption, configuration, or many other possibilities.
I don’t know it all, but I do have over twenty years of fixes. Time is money and that is what I charge for. I promise to be honest, upfront, and keep you in the loop. Surprises can be fun but not when it is at your expense.