I have been supporting end users for over fifteen years. If I can remote in, it is just as good as being there. It is simple. First, you need to know what it will cost. The service starts at only thirty dollars per half hour. Most jobs can be done in one half-hour session, but if it goes into the second half hour then it’s sixty dollars and so on. Know this, just because you cannot browse doesn’t mean I cannot remote in. We first need a start time. We can discuss that with a quick phone call to 704-788-9002 or purchase X amount of time and put it in the “note” section of your invoice. If that does not work for me, I’ll call or correspond to coordinate. There are two ways of getting started. The simplest way is by going to this link https://help.remotepc.com/?id=115483021, You will see this.
- Tune ups
- Slow performance
- adding printers or other equipment
- Help with applications or programs
- Viruses and other malicious software
- General questions
- Network issues
- so much more!